Services

Research and strategy

  • research planning

  • assessment of research readiness

  • aligning research programs to larger strategic

    and programmatic goals

Across the product development cycle

  • contextual inquiry

  • formative (early stage) design research

  • summative and usability testing

  • primary methods:

    • one-on-one interviews, card sorts, surveys, journey mapping, ethnographic observation, task analysis

Community Building

  • Subscribe to my newsletter: Boston Health Happenings (BBH). It covers health- and medical-related research, design, and technology events in the greater Boston area. Sign up to get the latest events, twice a month.

  • I also organize occassional UX Health Hangouts in the Boston area.

From small- to large-scale projects

  • small-scale research studies

    • fast feedback for iterative product development

    • ideal for small businesses and non-profits

    • 2-4 week timeline

  • large-scale research studies

    • in-depth research and analysis

    • ideal for larger companies and organizations

    • 6-12 week timeline

Other services and specialties

  • specializing in social impact, health, and B2B SaaS

  • family history sessions

  • workshops and teaching

  • research in French and Spanish

  • research session moderation

  • lead or blend into a team